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Do Smartphones Ruin Our Memory Capacity?
I make a point to remember dates, phone numbers, membership numbers, and addresses. I constantly practice and make a point of remembering dates maybe 3-4 months out. I find that if I don’t do this constantly my brain slows down. Friends and colleagues often ask me… “Why?” They tell me that they no longer remember even their…
Why is Your Company Resisting Using AI???
This article in Financial Times refreshed a question that I have been struggling with for a long time: Why are companies hesitant to use AI? AI is all around us and everyone has heard about it. Large companies with massive engineering staff are refusing to use AI, and I think this article points out one…
Are We Too-Hyper-Connected or Simply Insane?
Today while driving in LA, I saw something very real and disturbing that I have to share. When the light at our shared intersection was green, two cars were not moving. When I looked, I saw one driver, head down, texting, and the other (and this is a new one), had a laptop rigged up…
Personalization: Where Are You?
My passion for data has always been to harness information into useful insights in order to improve services and delight customers, not to collect, archive, then never change business models. My personal data is stored by almost all my vendors, yet no vendor has yet stepped up to use this data (anonymously) to vastly improve…
Netflix: What Is Your Comeback Plan?
Over the last 6 months, we have seen a 70% drop in Netflix’s stock price, taking its biggest hits in the last few weeks. It was clear this would happen and I will explain why, but first, this begs the question: Why was Netflix so unprepared? Netflix is respected as one of the most innovative…
Zoom, Teams: Why Not Innovate Mindfully and With More Impact?
In March of 2020, the world changed. Within days, one of the largest digital evolutions happened, globally! Tens of millions of people around the world, at the same time, reverted to virtual communications, instead of in person. Digital became the norm; Zoom and Microsoft Teams exploded. Given the trajectory ahead, it was clear that the…