Re-Think Retail 2020 And Beyond

Retail was on an online digital trajectory way before COVID. Let’s remember the many large retailers that disappeared or are still struggling. COVID did make matters worse and accelerated the demise of some of these retailers. As society becomes more digital it is natural that online shopping becomes THE shopping behavior. This article by HBR…

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McDonald’s Gets Into AI!

McDonald's and Artificial Intelligence

As an avid advocate of using AI and voice recognition capabilities, I was thrilled to see today that McDonald’s purchased Apprente a voice recognition, Voice-to-Meaning company to personalize the customer experience while going through drive thru stations. This means that instead of looking the entire menu, depending on time of day and various situations, the…

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The Inversion Factor: How IoT Changes Everything

The Inversion Factor: How IoT Changes Everything

Inversion is the phenomenon that enables businesses to grow and thrive dramatically by allowing customer-needs to drive what products and services a company should have, vs, outdated product specs and offerings, often missing customer desires and needs. One of the key enablers of Inversion is IoT.  IoT creates the network of connecting things, enabling companies…

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Community Brands Xperience 2018

Members, associations and the technology curve! I loved speaking to over 1,400 attendees at the Xperience18 Conference in Orlando. Talking about disruption, technology and the changing nature of associations!  Great group of folks! Associations bring together very large gatherings of individuals who deeply care about the organization. Whether for-profit or not-for-profit, ultimately, associations of all…

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Podcast Interview with Gunter Media Group: Disruption and Innovation

Truly enjoyed my time with Darrell Gunter of Gunter Media Group, WSOU: Leadership with Darrell W. Gunter WSOU 89.5 FM, Seton Hall University. Great discussion about disruption and innovation and how to succeed! Next interview covers to topic of IoT and will be broadcast at 8 a.m. Eastern on April 1st! And we are planning…

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Let’s Talk AI: The True Buzz About AI

And deep learning, machine learning, cognitive and more… Artificial intelligence (AI) is one of the hottest topics on Tech St. right now – and why wouldn’t it be given the exciting advances being made? But in our conversations about AI, we’re getting ahead of ourselves and mixing up progress toward the goal with having reached…

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Disrupting The Hiring Process AND HR – The Beautiful ART of HR!

I wanted to share these thoughts with you. A major HR disruption is way overdue and I found this to be a good article to start our discussion.  Whenever I have hired staff, either as a founder of a startup or as an executive working with my HR departments, I have viewed the hiring process as a…

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The Me! Economy™: Digital Transformation: From B-to-C to B-to-ME!™

With the advent of Internet commerce and Internet marketing over the last few decades, goods and services became available via B-to-C (business-to-consumer) and at times Bto-B-to-C. Historically, the goal has been to reach the right consumers and offer the desired products to grow revenues. However, we are on the cusp of a new era of…

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China vs. Silicon Valley: Can the rest of the world keep up?

In my recent article published March 6, 2015 on The Washington Post, I write about the strides start-ups in China are making on a daily basis and pose the question of whether or not the rest of the world will be able to keep up. Below is the introduction to the article along with a…

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Consequential Disruption

Why Global Disruption is not enough. We Need to Disrupt MEANINGFULLY! Why? As you know, I have been a strong advocate of disruption leading to innovation from the 1st day of my career post graduate school (Mathematics) at BBN (Bolt Beranek & Newman) in Cambridge. We invented things that did not exist and in as…

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